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our account is cancelled but we didn't cancel it?

Occasional Visitor

our account is cancelled but we didn't cancel it?

Can you re instate our account please
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Moderator

Re: our account is cancelled but we didn't cancel it?

Hi @TerryM070

 

Thank you for reaching out to the Community! After looking into your account further I am able to see it is not canceled. Your account is an open and active account. For your account security we are unable to go into billing details here in the Community, please call in to our billing department if you have any further questions


Frankie P.
Community & Social Media Support

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