Thank you for reaching out to the Community! After looking into your account further I am able to see it is not canceled. Your account is an open and active account. For your account security we are unable to go into billing details here in the Community, please call in to our billing department if you have any further questions
Frankie P. Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.