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paid for it not getting it.

New Member

paid for it not getting it.

I paid and have been waiting for someone to contact me to set up my branding. I have not heard from anyone, 2 weeks into it and I have nothing. Not impressed yet....
Tags (3)
6 REPLIES 6
Honored Contributor

Re: paid for it not getting it.

Hey there,

 

Two weeks seems a long time. What exactly are you looking for help with?  

Honored Contributor

Re: paid for it not getting it.

Hi @SteveL7975 

 

I took a look into this for you and I apologize for the delay. But good news, they are working on this for you and should be done by 5pm ET. If you don't hear anything, please let me know!

 

Thanks and again I apologize for the delay.

Occasional Advisor

Re: paid for it not getting it.

I'm guessing two week turnaround for "custom template" ?

 

 

Highlighted
CTCT Employee

Re: paid for it not getting it.

Hi @CreativeLabels 

 

This does seem like it was in regards to a template design. Do you have any inquiries or troubles with receiving your own template? Please let me know and I would be happy to look in to it for you. 

Melissa M
Community and Social Support Intern

If you find my post helpful and it answers your question, please mark it as an "Accepted Solution"
Honored Contributor

Re: paid for it not getting it.

A week delay on asking a question about a two week delay? 

 

You can't make this stuff up. 

Honored Contributor

Re: paid for it not getting it.

Without going into details regarding the original poster's account, this was handled offline as soon as he asked. 

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