cancel
Showing results for 
Search instead for 
Did you mean: 
You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.

removing people who request no more mailing

New Member

removing people who request no more mailing

Dear Sir or Madam, the process of removing no mailers used to be easy, by uploading an excel spreadsheet. Now it looks like I need to remove one at a time - which is more cumbersome. Can you return the previous functionality please? Many thanks, Neville
1 REPLY 1
Highlighted
CTCT Employee

Re: removing people who request no more mailing

Hi Neville!

 

There is a way to upload an excel spreadsheet of unsubscribes, or people who do not want your mailing, to Constant Contact. You will need to click on an option under My Settings in order to do this.Settings.png

 

If you click on My Settings, then scroll down until you see the Contact Settings pane. Advanced Email Options.png

  You will need to checkmark this box in order to upload the unsubscribed contacts.

 
Add Unsubscribes.png

 

Once you enable that feature, there will be an option on the Contacts page, under Add Contacts, to then Add unsubscribed from file.

 

Hopefully this helps, and here is a link that will walk you through the whole process in more detail! 

 

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!