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Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.


Occasional Contributor


2 people who were supposed to be sent resubscribe emails have not received them. where is the support for this service?

Re: resubscribe

Hello @KurtK07,


I'm sorry to hear the two contacts have not received the re-subscribe email. We definitely want to rectify this for you. For security reasons, I encourage you to send us an email at social_support(at)constantcontact(dot)com with your username, the two contacts in question, and a reference to this post and we can investigate it further.


We also have a Deliverability department if you would like to speak with a person directly. They are available 8AM To 10PM EST Monday through Thursday and 8AM to 9PM EST on Fridays. Their direct line is 866-433-8499 for U.S. and 339-222-5900 for International. 

Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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