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Occasional Visitor

results

I really do wish you would quit messing with the results page. How do I know how many opens , how many unique, how many all opens.
1 REPLY 1
CTCT Employee

Re: results

Hi @juliag1,

 

We're sorry for any confusion with finding the results for your email campaigns. While we continually update and enhance our products and services rest assured the reporting for your email campaigns will always be in the Reporting tab for easy access! To find the Open Rate, click the Reporting tab, scroll down to the Email Campaigns section, then click the hyperlinked number in the Open Rate column for the email you want to review:

 

2018-11-02_14-13-16.png

 

From here, you'll see the Unique Opens. If you need to know whether your contacts viewed the email multiple times, select All Opens from the drop-down:  

 

2018-11-02_14-32-05.png

 


Nichelle M
Community & Social Media Support

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