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security check

Visitor

security check

Your security check isn't working. I got stuck with entering several new people to our subscribers list and after 6 tries, it wouldn't accept the very first one. Carol Burdett, Tmgnewsletter
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1 REPLY 1
CTCT Employee

Re: security check

Hi @ElizabethB34,

 

I'm very sorry you can't get contacts added to your account as we know how important that is! Without knowing the specifics, it could be a few different things. Please send us an email to social_support(at)constantcontact(dot)com with more details such as:

- Exactly what you mean by "security check".
- Are you adding multiple contacts at a time from within your account? Or using a link to your sign-up form?
- At what point in the process did you get stuck?
- Did you receive an error message? If so, what is the message?

Having more details will help us to better troubleshoot this for you. In the meantime, you might also find this article on adding contacts helpful. Thanks!


Nichelle M
Community & Social Media Support

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