cancel
Showing results for 
Search instead for 
Did you mean: 

service

Highlighted
Visitor

service

I tried to contact customer service, via chat then by phone. Chat could not respond to question asked. Phone. I hung up after waiting on hold for 16+ minutes.
Tags (2)
1 REPLY 1
Moderator

Re: service

Hi @DavidD084

 

I apologize for the experience you've had getting in touch with our support! When trying to access our chat support, did you receive any error messages or experience a loop of the chat being initialized? Were you able to connect with our chat agents using a different browser? If you are still in need of assistance with your account, please respond to this post. We can always help right here in the Community.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.