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service

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service

I tried to contact customer service, via chat then by phone. Chat could not respond to question asked. Phone. I hung up after waiting on hold for 16+ minutes.
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1 REPLY
Moderator

Re: service

Hi @DavidD084

 

I apologize for the experience you've had getting in touch with our support! When trying to access our chat support, did you receive any error messages or experience a loop of the chat being initialized? Were you able to connect with our chat agents using a different browser? If you are still in need of assistance with your account, please respond to this post. We can always help right here in the Community.


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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