I am having no luck sizing my own images to fit the templates. They are distorted and stretched out of shape. If there is something I'm doing wrong, please advise, otherwise your email service is not going to work for me.
I am sorry to hear of the frustration.Was this happening when you uploaded the image or when you inserted it into your email? Are you taking advantage of the image editing tool available within you account? This would be a way to resize the file or even crop it.
I see you called into the support team and it looks like they were able to help. If you need help in the future please let us know.
Hannah M. Community and Social Media Support
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