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support not answering

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support not answering

I have been waiting for a long, long time to get a support person to help me. Please help.
2 REPLIES 2
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Re: support not answering

I need to delete email addresses in the reply from and from at the end of a survey or campaign.  

Moderator

Re: support not answering

Hello @JanieW,

 

I am sorry to hear you have been trying to reach support and not receive any assistance. Out of curiosity what support channels did you try to connect with us through and did you receive any error messages or busy signals, depending on how you tried to contact us?

 

That said, I am more than happy to assist you here. If you want to delete some of your verified email addresses so they no longer appear as options when choosing your "From/Reply to" address then click here for an article that walks you through the steps.


Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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