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supression list/ exclude feature

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Occasional Contributor

supression list/ exclude feature

Hello, 

 

When I send an email, I would like the option to also exclude people on certain lists from receiving it. 

 

For example: 

 

Send email to everyone on List A

Except to people who are also on List B.

 

Is there a way to do this? It would be EXTREMELY helpful to my business.

 

Thanks!

3 REPLIES 3
Moderator

Re: supression list/ exclude feature

Hi @BobbieC07

 

Thanks for reaching out to the Community with your question. One way you can exclude people on a certain list from receiving an email is through tags. You can segment your current contacts lists by adding a tag on the contacts you want to receive the email. This way when you schedule the email you can narrow down how receives it by choosing the tag of people on list A who are not on list B. Here is a link to our articles on how to add tags to your contacts, as well as how to filter lists based on tags in the scheduling stage of your email.


Frankie P.
Community & Social Media Support

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Member

Re: supression list/ exclude feature

Frankie,

 

Can I suppress domains, not just individual emails?

 

Thanks,

 

Moderator

Re: supression list/ exclude feature

Hi @Dkrupa,

 

Great question. At this time you cannot suppress based on the contact's domain. If you add every contact with the same domain to its own tag then you can include or exclude using that tag, but no way to specifically choose to suppress a domain from the scheduling page. It's great feedback that I will make sure to pass to our developers for review!


Nick S.
Social Media & Content Manager

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.