cancel
Showing results for 
Search instead for 
Did you mean: 

tag maintenance

Occasional Contributor

tag maintenance

when the tag is last in the list on the left hand side navigation the drop down for rename/delete does not show
5 REPLIES 5
Highlighted
Occasional Contributor

How To Delete / Rename A Tag Category?

Greetings - I can't find anywhere to delete or rename a tag category. Suggestions? Please advise. Thanks !!! :-)
Moderator

Re: How To Delete / Rename A Tag Category?

Thanks for posting! You can delete or rename a tag on the main contacts page. Find "Tags" in the left panel and click the down arrow to get the small menu. You can choose delete or rename here!

 

7-16-2014 8-44-08 AM.jpg

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
Occasional Visitor

Under Tags

How do I rename a tag?
Tags (3)
Moderator

Re: Under Tags

Hi Joseph, 

Thanks for posting. You can rename your tag from the main Contacts page. Click the down arrow to the right of the tag you would like to edit. There is a rename option here for you!

 

10-1-2014 2-43-22 PM.jpg

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
CTCT Employee

Re: tag maintenance

Hello @NigelM53 

 

When you select the drop down, in order to view these options you will need to utilize the scroll bar on the right side:

scrollbar.png

You can drag that bar down to choose rename or delete. Another method would be to use your spacebar to drop down to these options after you select the down arrow. 

 

If these methods do not work for you, another workaround is to add a test tag so it will make the Tag window larger and give you the window within the same screen, like this: 

tags2.pngtags3.png

 

Let us know if you have any additional questions!

Amber Royal
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!