I am very sorry to hear this is happening, we haven't heard of this problem before. Can you help with some details?
- What browser are you working in? Do you have another browser you could test?
- Do you see any error message, spinning wheel, white screen, etc when it freezes?
- Are you copying one specific email or does this happen with all copies? What is the email name you are working with currently?
I am very sorry to hear this is happening. Can you help with a couple of details?
- The name of the email you are working on
- The browser and version you are working in