I had an appointment for a training session. I have had 2 aborted calls, I believe from the trainer. When I pick up the phone, no one is there. No way to respond. No number shows up on my phone, email is no reply, I cannot even reschedule it.
I've reached out to that team and let them know what was going on. I'm very sorry about the connection issues we've had with you, but you should have an email follow-up from that team in the near future to allow you to reschedule. For future reference if you do contact our support team directly during your scheduled time, we should be able to get you transferred to the correct agent for your call. You can reach our general support at the numbers and times listed here.
Aaron_H Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!