cancel
Showing results for 
Search instead for 
Did you mean: 

trouble downloading a pdf

Highlighted
Occasional Contributor

trouble downloading a pdf

One pdf which I want to send out will not download. Others work well, but not this one. Any help would be appreciated.
1 REPLY 1
Moderator

Re: trouble downloading a pdf

Hi @ChristineM284,

 

I'm sorry to hear you're having some issues with one of your PDFs. But we're happy to help! I will need a bit more information to assist you, though. If you could email us at social_support(at)constantcontact(dot)com with your username, the name of the PDF you are having trouble with, and a reference to this post and we can better assist you in resolving the issue. 

 

When you say it will not download do you mean when clicking on a hyperlink in the email; it does not download to your computer? Or it won't display in your email?


Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.