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trouble downloading a pdf

Occasional Contributor

trouble downloading a pdf

One pdf which I want to send out will not download. Others work well, but not this one. Any help would be appreciated.

Re: trouble downloading a pdf

Hi @ChristineM284,


I'm sorry to hear you're having some issues with one of your PDFs. But we're happy to help! I will need a bit more information to assist you, though. If you could email us at social_support(at)constantcontact(dot)com with your username, the name of the PDF you are having trouble with, and a reference to this post and we can better assist you in resolving the issue. 


When you say it will not download do you mean when clicking on a hyperlink in the email; it does not download to your computer? Or it won't display in your email?

Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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