When you are uploading this file, are you seeing any error messages? If you are would you kindly reply with the message that is displayed? This will help us narrow down why the document is not uploading. Also be sure that the file is no larger than 5MB otherwise it will not be accepted.
-Curtis P Community & Social Media Support
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!