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unsubscribe does not work

Occasional Contributor

unsubscribe does not work

When I attempt to unsubscribe contacts one-by-one manually, it will not save. It continues to say implied permission. Please help.
CTCT Employee

Re: unsubscribe does not work

hello @csENTADV,


Thank you for getting in contact with us today!  When you select "Unsubscribed" under their permission status, does it give you a pop up to confirm the action?  If the above Article doesn't work for you, could you please send us an email at communitysupport(at)constantcontact(dot)com with the addresses in question while referencing this post and we would be glad to take a much closer look!

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