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unsubscribed

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unsubscribed

We have an addressee who keeps getting 'unsubscribed'; four times in the last few weeks.  The error shows  [missing%{name}value].  Is this a problem on Constant Contact's end or on her Yahoo email account?

1 REPLY 1
CTCT Employee

Re: unsubscribed

Hi @jeanneB759,

 

Thank you for reaching out to us through the Community. I apologize that your contact is being unsubscribed. I can understand how important it must be for your contacts to be able to receive your emails without delay. I would like to investigate this further for you, but I will need more information. For your privacy, please email your username and the email address of the contact that is being unsubscribed to us at: social_support(at)constantcontact(dot)com

Lucas_D
Community & Social Media Support

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