Thanks for posting! I see you were able to contact support via phone for help as well. It looks like you were working in our new responsive editor so you could only insert the greeting and not all contact details. The solution right now is to use the older editor but this is great feedback for future improvements!
Hannah M. Community and Social Media Support
If you find my post helpful, and it answers your question, please mark it as an Accepted Solution
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!