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verifying an email

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Occasional Contributor

verifying an email

Please fix whatever is going on with your "verify email" process. I've tried three times to get an email verified and she hasn't received the verification emails. They're not in spam either. They just never showed up.
1 REPLY
Moderator

Re: verifying an email

Hi @BIAVT

 

I apologize you didn't receive the verification email for your address! I took a look into your account and can see you were able to verify multiple emails except one. Is this admin@ email address the one you are looking into? Admin@ email addresses are considered role email address because multiple people may have access to it. Some role addresses can be verified, but many can't. If you still haven't received a verification email please call in to our Support. Members of our support team can assist in manually verifying this email address.


Frankie P.
Community & Social Media Support

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