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very bad open rate today

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Occasional Visitor

very bad open rate today

hello, we operte some real estate,travel, investment business and we some accounts in CC. TODAY Aug 21, all our campaigns did not go after 1% open rate when they are normally at 15%.

 

We have been sending with excellence Open rate every day, but today in all our accounts we got between 0.5% to 1% open rate.

I called support and they told me the same thing, change the subjet, change the content if somebody really spends some minutes in our account looking the reports will know that is not a subject or content issue,

 

Somebody else have the same situation??

1 REPLY 1
CTCT Employee

Re: very bad open rate today

Hi @cirom6,

 

Thanks for bringing your question to the Community forum! I do see you were able to call in and speak with one of our Deliverability specialists. They are the ones best equipped to handle any Deliverability issues. If you do have further questions or concerns, feel free to call back in, or you can let us know any one of these ways. We would be happy to help!

 

 

Gwendolyn B
Customer Engagement Specialist
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