my constant contact website has been working great until this weekend, after the last time the site was worked on. It is slow as molasses, frozen, what gives? Please give us my old Constant Contact website back.
Hello @RhondaR57. I'm sorry that you were having trouble while working in your account this weekend. I'd like to ask a few followup questions:
If you could get us this information, that would be very helpful.
Hello @RandallS174. I apologize that you were having trouble with your account. I'd like to ask a few questions to find out what was going on exactly.
If you could get us this information, that would be very helpful!
I have a download speed of 31.08 and an upload speed of 6.29. Constant Contact is the slowest thing I've ever seen. Clearly, you are not keeping up on your end. What is the solution? I'm updating hundreds of records and it is maddingly slow. We are going to switch vendors if this is not fixed.
I do apologize for the slowness that you are experiencing. I can understand how the slowness can drag any timed projects and plans. There a couple of things you could to do try to resolve the slowness of website:
Please reach out to us if these steps did not resolve the slowness.
I also forgot to mention that if these troubleshooting steps do not resolve the issue, I can open up a ticket for our Upper Level Support (T2) to investigate further as well. Please keep us informed of what results from the troubleshooting. Thank you!