cancel
Showing results for 
Search instead for 
Did you mean: 
Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

when I send my test the images do not automatically open- how do I fix this- and what happened to yo

Occasional Visitor

when I send my test the images do not automatically open- how do I fix this- and what happened to yo

What happened to your chat function. this is not easier to use that the old format my images do not open up when I send a test- can't find the answer in the Q&A
Tags (3)
3 REPLIES 3
CTCT Employee

Re: when I send my test the images do not automatically open- how do I fix this- and what happened t

Hello @JosephM699

 

There could be a few reasons why this would happen. Can you try following the steps listed here to display images in your specific email client to see if this helps.  I am also sorry to hear that you were unable to chat with our support team. You can try this link here if you want to try chatting again.  

Highlighted
Occasional Visitor

Re: when I send my test the images do not automatically open- how do I fix this- and what happened t

It says try these steps- there are no steps listed.

CTCT Employee

Re: when I send my test the images do not automatically open- how do I fix this- and what happened t

Hello @JosephM699

 

Can you try clicking here to go to the link? This should lead you to a page where you can click on the email client that you are using to get the steps.