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won't let me lock maintain proportions in edit mode for photos

Member

won't let me lock maintain proportions in edit mode for photos

After I upload a photo and click on edit, resize, the numbers in the boxes at the top of the pate are always 640 width and 480 height. When I click on the lock icon between them it will not "lock" and change to "maintain proportions". I am so frustrated. Is there some trick?

1 REPLY 1
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CTCT Employee

Re: won't let me lock maintain proportions in edit mode for photos

@MariaJ22

 

Thank you for reaching out to the Community! I'm sorry to hear you are unable to change the sizing proportions of your image. We can definitely take a look into this! Please email us at social_support(at)constantcontact(dot)com with your username, the image you are trying to resize, the name of the email campaign you are working on and a reference to this post and we will investigate further!


Taryn Leinweber
Community & Social Media Support

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