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Occasional Contributor

your website

why do you continually have your website just sit there and spin? I need to get the campaigns out the door, I don't have time for your software interface to slow me down!!! Fix it or I go to Mailchimp!!!
1 REPLY 1
CTCT Employee

Re: your website

Hello @awmcanada,

 

I apologize that our site has been running slowly for you. I understand how important it is for you to be able to get your emails out quickly, without any delay. While other sites may load fine, our site is very data intensive and does requires higher speeds to function optimally. Have you tried using another browser? If so, does it happen there too? In addition, I would also recommend running a speed test on your browser. We recommend that customers have an upload and download speed of at least 2mbps for optimal use.

 

We definitely want to make sure this works better for you. If you'd like to update us, you can feel free to respond here. If you would like to remain more private, for the security of your account, you can also email us at Social_Support(at)ConstantContact(dot)Com. We'll be sure to correspond with you right away.

Jonathan Rich
Community & Social Media Support

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