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Backgrounds taking over email replies & forwards


Re: Backgrounds taking over email replies & forwards

Has there been any resolution to this problem yet - it is causing a number of complaints from our clients and makes us look totally unprofessional.

CTCT Employee

Re: Backgrounds taking over email replies & forwards

Hello @AvivaS9


Thank you for reaching out in the Community regarding this issue. 


I apologize that you are experiencing this issue as well. Unfortunately we are unable to control the display of replies and forwarded emails. We will continue to investigate this issue in hopes that we can find a resolution with the various web mail clients. In the meantime, please let us know if you have additional questions.



Alex S.
Community & Social Media Support

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