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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.
Can I add new readers to a campaign after publication?
Hello I ran into a minor, but very frustrating situation. I created a campaign and wanted to verify I liked how it looked on my phone so I sent it to myself only. When I was satisfied I went back but didn't see a way to edit it. When I hit resend options, and then add new emails to send to, it took me to a screen that still showed only my email address and no way to add anyone from my contacts. Apparently I would have to schedule it, and then go into the contact list I have for just myself and add other contacts to that list rather than just add other lists I already have created. As you can imagine, that's much more cumbersome than it should be, so I ended up just copying the campaign and assigning new contact lists to the copy and then deleting the original. That's a lot of work and I can't be the only one who wants to verify formatting before sending to hundreds of people and if there is a way to do what I was trying to do, it would be great if it was more obvious. I know I can preview it on the screen, but since I work on a desktop, that doesn't help much in wanting to determine formatting for mobile. Please consider a fix on this. Thanks!
Hello @KaliR7. While doing a live send of the email to just yourself and/or anyone else who will be looking over the email will fully verify how it will look once it goes out to your contacts, you can also send a test preview of your email to test the formatting across different devices. This way, the test email will send usually within a few minutes and you can view your email both on your desktop and your mobile device! The email will also stay in a draft status so you can still scheduled it out to your contacts.
However, if you do the live send and confirm the formatting, you will have to make a copy of the sent email before sending it. I apologize for any frustration this may have caused you.
Caitlin M. Community & Social Media Support
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