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Cannot select an email list to send and email. Grayed out

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Occasional Visitor

Cannot select an email list to send and email. Grayed out

I have a trial subscription with unlimited contacts, but when I try to select one of my email list, I am unable to do so. Any ideas???

1 REPLY 1
CTCT Employee

Re: Cannot select an email list to send and email. Grayed out

Hello @DavidM8437,

 

Thank you for reaching out to the Community! I apologize for the inconvenience, but in a trial subscription you are only able to send to 100 contacts at a time or less. If your list contains more than 100 email addresses it will be grayed out on the scheduling page. I recommend upgrading your account so you can send to as many contacts as you want! 


Zoe H.
Community & Social Media Support

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