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Cannot verify the main email address for my account

New Member

Cannot verify the main email address for my account

I cannot verify the mail email address for the account I have created and cannot find any support email address to send the mail to, that website says you should send to in order to have it fixed

Anyone got an answer for me 

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Moderator

Re: Cannot verify the main email address for my account

Hello @RodW12. I'm sorry that you are having difficulty verifying your email address. Have you checked a spam or junk folder to make sure that the verification email has not ended up in there? Verification emails may be filtered directly into your email program's bulk or junk mail folder.

 

Also, is the email address you're trying to verify a role address? Here is a list of role addresses that are blocked by Constant Contact. We encourage you to use a non-role address for contact and billing notifications. Please let us know if you are still having trouble sending a verification email to a non-role address. 


Caitlin M.
Community & Social Media Support

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