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Deactivated new account!

New Member

Deactivated new account!

Hi, I'm completely new to this service. Just 2 hours ago I sent my credit card information to buy a plan, designed a draft and couldn't send it because of a "deactivated account". What is that? This is the first time I have this problem online. 


Any member of the community can help me out? Thank you!

Tags (2)

Re: Deactivated new account!

Hi @user96723 


So sorry to hear this has happened with your account! I have taken a peek and can see your account was disabled by our Account Review department. The good news is this team is available by phone and can help answer any further questions you may have.

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