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Tonight (8/23) from 11:00 PM - 12:00AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 11:00 PM and logging in after 12:00 AM ET. Thank you for your patience while we make these updates.

Deeply resent your intrusive marketing

Occasional Visitor

Deeply resent your intrusive marketing

Your new marketing page keeps coming up with no way to exit. IT'S BLOCKING ME FROM DOING MY WORK. Unacceptable. I will cancel with CC if this continues.
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3 REPLIES 3
Moderator

Re: Deeply resent your intrusive marketing

Hi @JeanneF8

 

I'm sorry for the experience you're having with your account! What is the message that pops up in your account? Are you able to scroll on your page to move it from blocking your work? This is something we would like to look into further for you. Would you be able to provide a screenshot of what you're seeing. In the meantime, I would also suggest testing a different browser or a private/incognito window.


Frankie P.
Community & Social Media Support

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Occasional Visitor

Re: Deeply resent your intrusive marketing

Thank you for contacting.  The problem stopped on its own.  I sincerely hope it was an anomalous occurrence that won't happen again.  JCF

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CTCT Employee

Re: Deeply resent your intrusive marketing

Hello @JeanneF8,

 

Thank you for reaching out to us. I'm happy to see that the issue you were experiencing is no longer occurring. If you happen to come across this again, feel free to reach back out to us and if possible with a screenshot of what you are seeing so we can further investigate. Please let us know if there is anything else we can assist with today. 

Tiago_R
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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