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Deleting Users

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Deleting Users

I need to delete the email address that used to be the primary address on the account. The passwords that had been associated with that user don't work - how do I delete that email address?

Re: Deleting Users

Hello @Bethlehem. I see that you had a chat with one of our Support agents and was able to resolve this issue. I did want to give some more information about this in case anyone else in the Community needed to change the contact email address associated with their account. 


1. Go to My Account




2. In the My Profile section, click on User Email




3. Enter your password


4. Select a verified address from the Email Address drop-down menu or verify a new email address by clicking the "Verify more email addresses" link


5. Click Submit



Caitlin M.
Community & Social Media Support

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