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Does CC produce a report of what time subscribers open or click for an entire list?

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Occasional Visitor

Does CC produce a report of what time subscribers open or click for an entire list?

Hi,

 

I'm trialling CC because in, which I currently use, I cannot get a report that gives me a list of what time someone opened or clicked in a given set of subscribers.

 

So I want to export a report from a single list (known as Audience in) that tells me who clicked or opened last REGARDLESS of campaigns. So I want to see a chronological time line of clicks/opens from ALL those in a particular list.

 

Currently I'd have to go into ALL recent campaigns - say 20 - and find out who clicked or opened last by searching every clicker. It's completely impractical.

 

The goal is to respond to an opener/clicker immediately so I'm often asking the question, "who was the last person to click any campaign for my wedding photography list (of subscribers)"?

 

Thanks

1 REPLY 1
Moderator

Re: Does CC produce a report of what time subscribers open or click for an entire list?

Hi @user13935 

 

Thank you for reaching out to the Community! I understand how important it is to keep track of your contacts. I apologize we do not offer a tool that will produce this cumulative report along with these time stamps. This is however a great feature request we have submitted in your account. Have you tried our segmentation tool? Or even our click segmentation? Our segment tool creates a list of who opened or clicked any campaign sent from your account. While the click segmentation tool will automatically add contacts who clicked on a specific link or button to a new list to contact. Both of these options can be used as a workaround to manually exporting and comparing these reports.


Frankie.P
Community & Social Media Support

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