i have this message showing when i try to send a sample campaing to my test mailboxs :
Failed to update document metadata because: Email Metadata could not be successfully updated due to bad request
Solved! Go to Solution.
I'm sorry that you were having trouble with sending an email. I was able to fix this problem for you and you should be able to send the email now. Unfortunately, you were experiencing a known issue in our system that affects emails not being able to send if the country is set as England or United States Minor Outlying Islands in the footer address. Since the address said Atlanta, GA, I changed the country to United States. In the meantime, I have opened up a case with our upper level support team to research this. They will be reaching out to you with an update in the next few business days. For now, you should be able to send this email with the current edit made to the country in that email. I hope this helps.
You're welcome! If you need any additional assistance, feel free to post in the Community any time.