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GoDaddy and DNS input of DKIM

SOLVED
Occasional Organizer

GoDaddy and DNS input of DKIM

I am trying to set up my Constant Contact account and I am getting an error:We could not verify your authenticated Sender Address. Please contact Customer Support for more information on Constant Contact site. They looked at the back end and said I had a parse error in character 1. I used TXT as the option for the DNS, then input the name as told (with and without domain since I saw that was a similar solution). Then then the content. I went to GoDaddy chat and "Faith" was of zero help. Didn't even try said GoDaddy has their on DKIM and Constant Contact needs to tell me how to fix. Too many people are using Constant Contact and GoDaddy, this has to have come up before and one of you have quick solution. So let's hear it. :smileyvery-happy: 

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3 REPLIES 3
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CTCT Employee

Re: GoDaddy and DNS input of DKIM

Hello and thank you for reaching out to The Community. Due to the nature of DKIM and self authentication we actually have a specialized team for Deliverability that can assist with this! If you would like to talk this through with them they are available by phone! If there is anything else we can assist with please do not hesitate to ask!


Antonas_S
Community & Social Media Support

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Occasional Organizer

Re: GoDaddy and DNS input of DKIM

I waited 24 hours per a suggestion. It worked perfectly.

Moderator

Re: GoDaddy and DNS input of DKIM

Hi @ScottLynchAgency 

 

We're so happy to hear this! Please let us know if there is anything else we can help with in your account in the meantime.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.