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Help with email domain authentication setup through Godaddy

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Occasional Visitor

Help with email domain authentication setup through Godaddy

Is anyone here familiar with authenticating an email domain through Godaddy? I've followed the directions but something doesn't seem right and it's not working. According to the directions, I create one TXT record within godaddy. BUT, that makes it sound like I should be pasting that first line of text which is the hostname provided by CC, into that Godaddy text box titled "Host" and then paste the remaining text record into the "TXT Value" box on Godaddy. But it's incorrect when I do it that way. I sent a test email yesterday and today and get an error. In the past, when I did this via Mailchimp, it worked immediately. I read that it could take up to 24 hours, but I think I'm doing it wrong. Anyone familiar with this and know what I am doing wrong? I've attached a screenshot of the CC directions and a screenshot of my Godaddy DNS panel for TXT insert.

Godaddy screen:

pic1.png

Constant Contact directions with sample text to copy into domain TXT panel:

 

pic2.png

2 REPLIES 2
Occasional Visitor

Re: Help with email domain authentication setup through Godaddy

Solved it! Posting in case anyone else runs into the same issue. 

 

Solution: When you copy and paste the Hostname that Constant Contact generates, it includes your domain name in that text. That part needs to be deleted before you paste the text into the TXT file on Godaddy. It worked immediately after leaving that part out. 

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Moderator

Re: Help with email domain authentication setup through Godaddy

Hi @AngelaT100 

 

I'm glad you were able to solve this! Thank you for also sharing your solution here in the Community. I hope it will be helpful for other users who are also having this same experience.


Frankie.P
Community & Social Media Support

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