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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
The 3 most common items of contact information that is collected and imported within Constant Contact are First Name, Last Name, and Company Name. Our Contact systems gives you many more options to choose from to label your contact’s information, whether you add them manually one at a time or you’re uploading a file. However, even we don’t know the exact labels that will fit every businesses needs for their contact database. When this happens, we turn the reins over to you.
With full control of what label you wish to utilize, our Custom Fieldfeature is available to you. Let me show you how easy it is to get your Custom Fields set up to accommodate you.
Once logged into your account, click on My Settings in the top right
Next scroll down to Contact Settings > click on Manage my custom fields
On the next screen, you will want to click the link Add Custom Field and a drop down will appear with 2 options: new text field or new date field
If you just want a basic text field for text to be entered, choose text field
If you want a date to be selected, such as an Anniversary or Birthday, choose date field
When you are done adding your Custom Field labels, click the gold Save button.
So what are you waiting for? Log into your account and start using Custom Fields to customize your Emails to your Contacts!
Thank you for reaching out to the Community about your contacts. I can definitely understand how helpful it would be for your additional fields to be automatically selected. I apologize this is not a feature this is currently available. You are correct, when adding in a single contact, you will had to search for the field from the drop down. As a work around I would suggest adding in contacts through a file or by typing in/paste multiple contacts. You will still have to search for the field, but the good news this will allow you to do multiple at a time.
Frankie.P Community & Social Media Support
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