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Imported excel contact list shows "two" (double) first names for 738 people

Visitor

Imported excel contact list shows "two" (double) first names for 738 people

No matter how I import a simple two-column list (first name and email) from Excel I am getting two first names showing up in the first name field when I review my contact list.  Can anyone help?  Desperate to send yesterday and this **bleep** company's support is closed on Sundays?  Like people's business stops?

1 REPLY 1
CTCT Employee

Re: Imported excel contact list shows "two" (double) first names for 738 people

Hello @JohnH1002,

 

Thank you for reaching out to the Community! It looks like we got this resolved in another line of support by uploading the file a second time. Is this issue still occurring? 


Zoe_H
Community & Social Media Support

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