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Increasing number of emails

Occasional Advisor

Increasing number of emails

Hi - regardless of what current package one is on, does anyone know whether you can increase your CC 'package' instantly? eg if you are one 501-2500, and want to move up to 2501-5000 INSTANTLY. Can one do that? Or do they just charge you as you go into the next banding?
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3 REPLIES 3
Moderator

Re: Increasing number of emails

Hi @DebbieVG,

 

Great question! Your account will update automatically if your active contact number jumps into another pricing tier. Whatever the highest number your active contact number is listed at during a billing cycle is what will be charged. I would check out our pricing page to see how the costs will change as you add more contacts. 


Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Advisor

Re: Increasing number of emails

Sorry Nick I tried to accept response but it keeps telling me that it has failed. Thank for the information - it was very helpful.
Moderator

Re: Increasing number of emails

Hi @DebbieVG. I'm glad that Nick was able to help you out. Let us know if you have any more questions!


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.