cancel
Showing results for 
Search instead for 
Did you mean: 

Keeping track of where referrals are coming from

Occasional Visitor

Keeping track of where referrals are coming from

How do you keep track of where your referrals are coming from? whether its from word of mouth, social media, newspaper ads, exc. Does Constant Contact have a way of keeping track of that?

Tags (2)
2 REPLIES 2
All Star

Re: Keeping track of where referrals are coming from

If it's an email address we key in or upload from a file, we use a custom field to store the Source.

 

We also have flags we apply for some segmentation.  These aren't as specific as the values in the custom field.  But you could use them for tracking Sources as well.

 

Michael

Moderator

Re: Keeping track of where referrals are coming from

Hello @MatthewO553. Constant Contact does keep track of the source where your contacts are coming from. This can be displayed on your Contacts page. We track your contacts as Added by You, Event, Text to sign-up, Web Sign-Up Form and Other App.

 

source.png

 

If you wanted to be more specific about where your contacts are coming from, like @mchristo said, you can add a custom field to track this more.


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.