Hi @MiriamG8
I took a look at your account and do see a couple of contacts that have come in with a string of letters instead of a name. Typically when we see these via a sign up form it would indicate that they are automated fake sign ups from something like a sign up form on your website. Our Account Review team is best equipped to address these types of sign ups as they will be able to further discuss what steps can be taken to prevent them.
Jordan_C
Community & Social Media Support
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