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Names Showing Up As String of Letters

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Occasional Organizer

Names Showing Up As String of Letters

Hi everyone - 

 

Looking for input on why the names of people who subscribe to our list via Embedded JMML show up as follows:

 

First name & Last name

vxbshganzdcf dxshnabfcvgz

 

I appreciate your help.

3 REPLIES
CTCT Employee

Re: Names Showing Up As String of Letters

Hi @MiriamG8

I took a look at your account and do see a couple of contacts that have come in with a string of letters instead of a name. Typically when we see these via a sign up form it would indicate that they are automated fake sign ups from something like a sign up form on your website. Our Account Review team is best equipped to address these types of sign ups as they will be able to further discuss what steps can be taken to prevent them.

Jordan_C
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Occasional Organizer

Re: Names Showing Up As String of Letters

Thanks Jordan! 

CTCT Employee

Re: Names Showing Up As String of Letters

@MiriamG8

Of course! Let us know if you need anything else!

Jordan_C
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
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