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New email list and I can't select it to send email

Occasional Visitor

New email list and I can't select it to send email

I am new here, so I apologize in advance if this is a dumb question.  I have an email list created and I have now created the email campaign (flyer) to send.  However, the group I have created appears, but I can't check the box to send the email to it.  I have tried no permission, then I went in and said "implied permission" to the entire group and I still can't select the group.  HELP please!

3 REPLIES 3
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CTCT Employee

Re: New email list and I can't select it to send email

@ShellyC695

 

Thank you for reaching out to the Community! I'm sorry to hear you aren't able to schedule your email out to your new contact list. We can definitely look into this for you! Please email us at social_support(at)constantcontact(dot)com with your username, the name of your new email list, the name of your email campaign and a reference to this post and we will investigate further!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Occasional Visitor

Re: New email list and I can't select it to send email

I have an email list created and created an email campaign.  The list I appears, but I can't check the box to send the email to it.  Please advise! 

Moderator

Re: New email list and I can't select it to send email

Hi @JacquelineM442! I see that you have a trial account with us. Welcome! During the 60 day trial period, you can send to a maximum of 100 unique contacts. Since you are attempting to send to a larger list, you will need to upgrade to a paid account in order to send to that contact list. Please let us know if you need any further assistance. 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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