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Newsletter viewing on Iphone10 and androids

New Member

Newsletter viewing on Iphone10 and androids

I always check the view on mobile device before distributing my newsletter via email but have learned that it does not show up well on iphone 10 or some androids.  My iphone is a 7 and it comes through beautifully so I was not aware of the problem until a few subscribers brought it to my attention.

Is there a fix for this?

1 REPLY 1
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CTCT Employee

Re: Newsletter viewing on Iphone10 and androids

Hi @DebraJH,

 

Thank you for reaching out to the Community!  So sorry you are seeing some mobile display issues. So far I have not been able to find any reports of this type of issue, so it could be something new.  Would you be able to provide some screenshots of the issue you are seeing on the mobile phones?   If you can get some examples, we can get a case over to our second level support to help troubleshoot this for you! 

 

If you have any further questions please feel free to reach out to us. We are always happy to assist you in any way we can!

 

 

Donna_P.
Community & Social Media Support

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