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Tonight (8/23) from 11:00 PM - 12:00AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 11:00 PM and logging in after 12:00 AM ET. Thank you for your patience while we make these updates.

Personalized emails

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Regular Visitor

Personalized emails

Hello, I would like to know how I can send a personalized email to greet the user that is sent to you, for example, say Hello Arianna! in the shipment. Can be done?
 
1 REPLY 1
CTCT Employee

Re: Personalized emails

Hey @EnriqueS,

 

It sure can! We now have two options for personalizing the email for your readers. First, we have our greeting tag option which you can insert into a text box by clicking "Insert" on the tool bar, then "Greeting tag". This will allow our system to pull either the first name, last name,or both for each contact being sent to.

Greeting tag.png

The other option is now our personalized subject line. This gives you the option to have it say the customers name in the inbox to grab their attention. You can click here to read more about it!

 

Desi_B
Community & Social Media Support

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