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Problem upload a contact list with multiple tags

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Occasional Contributor

Problem upload a contact list with multiple tags

I am upload with a file with a tag column.  The column contains multiple tags separated by a comma,  However, only the first one is getting loaded.

I removed the first tag in the column and tried to reload the file but still no luck.

Tags (2)
1 REPLY 1
Administrator

Re: Problem upload a contact list with multiple tags

Hello @ChrisD0690. When you were uploading your contacts, did the tags already exist in your account prior to uploading? Tags will only come in during the import if they already exist in the account. You can find how to create these tags here


Caitlin M.
Community & Social Media Support

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