cancel
Showing results for 
Search instead for 
Did you mean: 

Problem upload a contact list with multiple tags

Occasional Contributor

Problem upload a contact list with multiple tags

I am upload with a file with a tag column.  The column contains multiple tags separated by a comma,  However, only the first one is getting loaded.

I removed the first tag in the column and tried to reload the file but still no luck.

Tags (2)
1 REPLY 1
Moderator

Re: Problem upload a contact list with multiple tags

Hello @ChrisD0690. When you were uploading your contacts, did the tags already exist in your account prior to uploading? Tags will only come in during the import if they already exist in the account. You can find how to create these tags here


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.