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Customers are currently being directed to the wrong department when calling into Support. We are working on this issue and will update you as soon as we know more.

Problem with Facebook ap

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Problem with Facebook ap

I wanted to add a sign up using the Facebook ap but when I clicked on the "Select the Facebook Pages to add Constant Contact - Join My List

to:" it only listed two other facebook pages that I manage -- not the one that I needed.  How do I add mine?  

3 REPLIES
CTCT Employee

Re: Problem with Facebook ap

Hi @BCH_Park,

 

I'm sorry you aren't able to connect a specific page with the Facebook Join My Mailing List App. It is a personal Facebook page? If so, please note that this app only connects with Facebook business pages - it cannot be added to a personal profile.

You can, however, post your Sign-Up Form URL to any personal Facebook page. (Note: you'll want to shorten the link using a URL shortener so it looks cleaner in your posts.)

I hope this helps!

Nichelle M
Community & Social Media Support


If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Re: Problem with Facebook ap

Thanks -- I'm not sure exactly how it got fixed but it did.  I think I was looking for it to add a "button" but instead I have a menu choice on left.  All's ok. 

CTCT Employee

Re: Problem with Facebook ap

Great @BCH_Park, we are glad that everything is working for you now. Thank you for asking your questions in our community, we really appreciate that!

Trev S.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
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