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Publishing a survey

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Visitor

Publishing a survey

Hello, Our organization has been using constant contact for some time but I am new and the previous person wasnt able to share all of the ins and outs.  

 

I have created a survey and published it but when people click on it and finish it the results aren't saved.  What am I doing wrong?

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1 REPLY 1
CTCT Employee

Re: Publishing a survey

Hello @NDBC,

 

Thank you for reaching out to the Community! I apologize that your results are not being recorded for your survey. The reason why this is happening is you are using the temporary test link for the survey. In order for your results to be saved correctly, you will have to send it out to your customers through a survey invitation. Thank you! 


Zoe H.
Community & Social Media Support

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