Sep 11, 2019 2:35:09 PM
Thank you both for reaching out to the Community with this feedback! The good news is our new landing pages do offer the ability to both edit the thank you page and add a re-direct link to it as well. When creating a new landing page, click on the content section on left-hand side and scroll down to the Thank You Page header. This is where you can see the place to edit it's description and the "Display Download/ Redirect Link" toggle to paste your desired link.
Doing this allows you to customize your Thank You page. I hope this helps!
Great question! I can completely understand why you would want to customize the Thank You page on your sign up form. I apologize this is not a feature we currently offer. However I would be happy to track this request in your account and submit your feedback to the appropriate teams!
Thank you for reaching out to us through the Community. I can definitely understand why you would want to customize the Thank You page of the sign-up forms as you could include among other things, a more personal message to the newly signed-up recipients. At this time, we still do not have the ability to customize this page, but I have tracked the request to notify our developers about the possibility of this feature. I do apologize for any inconvenience this may cause. I also want to mention that we have our Welcome Email campaigns that can be sent out to newly added recipients automatically upon singing up for your lists. Although this won't replace the Thank You page, you are able to create and customize a more personal email that will send out to your new contacts. For more information on this, please click here. Please, let us know if you need assistance with anything else.
Any progress on this? Seems like it would be a basic feature and a well received one as well. The "One-size-fits-all" type of message does not fit all in this particular case.
Hi @RussK35, Thanks for joining us in the Community! I can certainly understand why you would like to edit the thank you page after a contact joins your list. At this time,
I can't believe what I'm reading here. I just came across this thread - is there STILL no way to customize the thank you page after a ticket has been opened for a year?!?! Seriously...there is no way a canned response is appropriate for everyone's needs. I have an automated series of emails for venue pricing. A user is not subscribing to a list, how unprofessional!!! So, we have the Wordpress Plugin that allows a redirect to a URL and while it works fine, the forms look horrible. Then we have the CC solution, with a beautiful form and a crappy canned response. Really? I'm a new user and can't believe basic things like this have not been addressed...
I can't believe there isn't a simple option to redirect new subscribers to a custom page (thank you page, tripwire or else) after signing up. I don't see why it seems to be so complicated for you to add this simple feature.
I just started using Constant Contact but unfortunately, I will stop using it because not having this custom page makes me lose a lot of money. I'm going back to ConvertKit, at least they have this kind of basic features.
The good news is our new Lead Generation Landing Pages do offer this ability! With these landing pages you not only have the option to customize the sign-up form, but also it’s Thank You page! You also have the option of adding a downloadable file or even a link to redirect to from this Thank You page as well.